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Queen Vik - Restaurant Supervisor

Restaurant Supervisor Job description: Reports to: General Manager Ensure Proper Welcoming of Guests to the Restaurant Ensuring a good host, High service quality, speed, cleanliness, smile, politeness. Manage Major complaints with correct action Make schedule of his department Ensure hygiene standards of employees and premises Training of staff in high quality of service if needed Training of staff in Upselling in order to increase revenues Collaboration with Chef, in order to create special offers and menus on specific nights or events. Create a minimum of 3 events a month, with a laid out plan for the entire month. Create a monthly plan of sports events Daily briefing with Staff Collaborate with Person in charge of marketing the events or promotions. Follow up with comment cards reaching the customers. Create and maintain a contact list for loyal clients Posting on Facebook to promote events( temporary for the first 3 months then the process will be outsourced once we deem the supervisor fit for the job) Good English and Arabic spoken and written Friendly and charismatic character
City: 
Amman
Country: 
Jordan
Company industry: 
Hospitality
Employment type: 
Full-Time
Career level: 
Management
Monthly salary range(USD): 
0-1000
Manages others: 
Yes
Number of vacancies: 
1
Requirements
Min years of experience: 
4
Max years of experience: 
10
Gender: 
Male
Preferred nationality: 
Jordan